Posts Tagged ‘Google’

6 Ways Online Marketing is Like Marriage

Monday, July 13th, 2009

Relationship Marketing

Keeping a marriage going, or any long term emotional relationship, can be a major undertaking, full of trial and error. In that sense, a marriage isn’t unlike an online marketing approach.

While you probably don’t do “market research” on your spouse before getting married, you do hopefully spend some time getting to know them and getting a feel for what they’re about.

It’s kind of like testing the waters for a marketing push. After doing some research on the various platforms you’d like to use and the messages you want to send out, you take the plunge (tie the knot).

Taking the Plunge

But there’s plenty more that goes into a marriage that can be likened to your online marketing.

Step 1: Have completely open and fair communication.

Communicate

Just like you would with a spouse, to make an online marketing campaign flourish, you’ll need to not just be broadcasting your point of view (message), but also spend a lot of time listening and responding.

Ask yourself what people are saying about your industry and your company. What are they saying about your competitors?

Always keep your communication with your audience professional, but make it personable too.

You wouldn’t give your husband or wife a textbook answer about how your day went, and you shouldn’t with someone interested in your company.

Remember: communication isn’t a one-way street. Listen more than you preach, and you’ll do just fine.

Step 2: Build trust.

Build Trust

Trust usually starts with step number one – communication. If you say you’ll do something for client or a consumer or your spouse, stick to your word.

Relationships will not work if one party doesn’t trust the other, so handle your marketing with care. Don’t over-promise and under-deliver, or you’ll never see that consumer again.

Trust and communication go hand in hand, so with every message you publish and every response you make, be sure you’re being completely forthcoming.

Step 3: Keep it fresh.

Keep it fresh

Relationships will go stale if efforts aren’t made to inject fresh ideas and activities now and then.

The same is very true for online marketing and SEO. We know content is king, but FRESH content is even more important.

Whether you use just a website, have a blog, or use Twitter and StumbleUpon – keep your content and your online marketing fresh.

That’s wonderful that you wrote a powerful blog post, or posted a funny Tweet that got retweeted multiple times. Just like that trip you took for your honeymoon was a great experience, right?

But you don’t want years and years to pass by before you and your spouse get away together again, and you shouldn’t let weeks and weeks pass by before you freshen up your website, blog or Twitter account.

Step 4: Have patience.

Have patience

Whether you’re married or not, you probably realize that patience is a *must* to make any relationship last.

Inevitably your spouse will do something that will drive you up the wall, but if you have patience, you can bite your tongue and wait for them to stop.

Patience is important with online marketing as well. Search engine optimization experts always caution against expecting results too quickly on the SERPs because these things simply take time.

Unless you opt to pay for your Twitter followers or you’re already famous, it will take some time to build up a following. Have patience, engage the people you follow and who follow you, and the people will come.

Step 5: Acceptance from friends and family.

Acceptance

This might be a stretch, but inbound links to your site/blog are similar to your friends and family accepting your spouse.

Marriages run a lot more smoothly if your spouse has positive relationships with the other people in your life.

By the same token, getting inbound links to your content (message) is a way the community will pass judgment and recommend what you’re saying.

Links to your site are incredibly important for SEO, but they can also give you an idea of what messages you have are being digested by your audience. If list-based blog posts are what tend to get the most recognition, then perhaps that is what you should focus on!

Step 6: Common interests.

Common interests

Blah blah blah…opposites attract, right? Well I don’t think you’ll find a couple that has been married for 50 years that doesn’t have some similar interests.

There *must* be something that you mutually agree on and enjoy doing for the relationship to go any further.

For an online marketing campaign, that simply means framing your messages so that your intended audience will be receptive.

If you’re in the flower business, don’t tweet a link about how to get 1000s of followers every week and expect to boost business.

In a client/business relationship, the mutual interest should be getting your client the exposure/links/media mentions/business they’re paying you for.

Relationships, like online marketing, can be a fickle thing. One moment everything is perfect, and the next you forgot the oranges and have an upset spouse on your hands.

The same is true for online marketing. One day you’re riding high on the first page of Google for your targeted keywords, and the next Google changes their algorithms and how they calculate page rank.

Just remember to have patience, and continue to keep it fresh!

By: Zack S.

Google Not the Least Bit Worried about Bing, Microsoft

Wednesday, July 8th, 2009

Microsoft New OS Fail

Microsoft New OS Fail

Make no bones about it – Google and Microsoft are playing hardball these days.

The two tech giants continued to launch shots across each other’s bow late yesterday when Google played a trump card with its Chrome operating system.

Microsoft has been building noise for its Gazelle browser/OS hybrid for a while now, but Google published news last night that appears to have stolen Microsoft’s show.

This news comes on the heels of the Bing versus Google “battle” for search engine market share.

I say “battle” because it really isn’t a fair fight. Sure, Microsoft has thrown reportedly tens of millions of dollars behind Bing for a marketing campaign – but has it worked?

Tongues were sent wagging across the internet when Bing overtook Yahoo for second place in the search engine race. For. A. Day.

Furthermore, there has been a lot of commotion about Bing scooping of market share throughout the US from Google, Yahoo, AOL, Ask and others.

Let’s make something perfectly clear. While the US is a large, and albeit important, chunk of the global search engine market, it is only a portion.

World Internet Usage

World Internet Usage

In fact, of the estimated 1.59 billion internet users spread out across the globe, the United States represents only about 14 percent of them.

The geographical section of Asia (China, Japan, India, South Korea, Indonesia, Vietnam, Philippines, Pakistan, Malaysia, Taiwan – as defined by InternetWorldStats) comprises a staggering 41.2 percent of the global internet users.

And guess what search engine is most used by the world? Yup – Google.

global-search-engine-numbers

Global Search Engine Usage

While Google holds a “mere” 81.08 percent of the search engine market share in the United States, it has a stranglehold of 89.05 percent globally (as of July 6, 2009).

And here’s another fun statistic: While so much has been written about Bing and the impact it might have on the industry, from July 1, 2008 to July 6, 2009 Google has actually INCREASED its global search engine market share!

But in the US – where Bing has supposedly made such a splash? Google grew its market share from 79.03 percent from July 1 2008 to 81.08 percent on July 7 2009.

us-search-engine-stats-past-year

US Search Engine Usage

So why is Google not concerned about Microsoft? Because Google is the internet’s leading search engine, and the internet is global. Decision engine or not, Microsoft has to be running scared.

They aren’t winning any share of mind in the search engine industry, and now Google is going right after their bread and butter – the operating system market.

I’m not about to write off Microsoft and their share of the OS market just yet. Linux-based operating systems are nothing new, but they have yet to make much of a dent in Microsoft’s near monopoly of the industry.

Nevertheless, Google is right where it wants to be…on top of the search engine market share, on the top Twitter trending topics, and keeping Microsoft off balance and running to catch up!

By: Zack S.

Moment at the Top Short Lived for Bing?

Monday, June 8th, 2009

We wrote last week about Bing jumping past Yahoo and grabbing a large chunk of search engine market share from Google and Yahoo. The big question was whether Microsoft could buy its way to the top, or at least use its deep pockets to pose a legitimate challenge to Google.

Apparently not.

While last Thursday saw Bing gobble up market share, StatCounter shows that Bing has slid drastically since then. At time of this writing, Bing held 5.51 percent of the US market share, compared to 10.94 percent for Yahoo and 81.31 percent for Google. Globally, Google holds a much more commanding lead at 90.27 percent.

So what happened to Bing? Have we seen the initial interest and curiosity wane and reality sink in? Will Microsoft’s reported $80 million to $100 million in ad spending on Bing not have the intended effect?

Bing doesn’t appear to be the next great thing in the search engine industry, but it’s not bad. The expandable content preview boxes are a nice touch, and the “decision engine” does a nice job of offering you related search links.

For example, a search for the singer Sheryl Crow turns up the expected results, but Bing gives you a link list on the side including lyrics, albums, fan club and tickets. Clever, but obviously not enough.

Google has managed to build itself and its name into near synonymy with search. In fact, while writing this post, I was on the Bing page and wanted to search for an article for research. My fingers automatically typed in Google’s URL to perform the search instead of just using Bing. Now that is successful branding.

I still think that Microsoft’s best bet to challenge Google in the search engine and online ad revenue industry is to buy or partner with Yahoo. It may very well still happen, but we’ll have to wait and see.

We’ll keep an eye on the market share numbers for Bing, but I don’t think we’ll see anything like we saw last week.

By: Zack S.

Why Microsoft’s Bing Won’t Ring in a New Search Engine Leader

Thursday, May 28th, 2009

Microsoft has officially chosen the name “Bing” for it’s new search engine.

Cheers rise up from the crowds…glitter and confetti fall from the heavens…Microsoft is welcomed as the new leader in online search engines because they turned theirs into a decision engine.

Wait, that’s not happening?

Sure - the general public doesn’t have access to Bing yet. It looks like it’ll be about June 3 before we can “Bing it” instead of just Googling it.

We aren’t going to go over what Bing is. Search Engine Land has already done that extensively, and they’ve done a great job.

Instead, this is a look at what Bing isn’t.

We can state the obvious, just like SEL did: Bing is not a Google killer.

While it’s unlikely that Microsoft will flop like Cuil and Wolfram Alpha have, it’s doubtful the Redmond-based company will gain much on industry leader Google.

Why? Well as Josh Bernoff stated on Adage, Bing has to be better and qualitatively different. From what we’ve seen so far, it isn’t.

There are some nice features in Bing like the IP-based localization of the search results. If you simply did a search for the latest Pixar movie, Bing looks like it will give you the show times for the movie in your area at the top of the results. That’s pretty neat.

Bing also looks like it will include a little more media on the front page of its search engine results page than Google.

Okay…

But will that tear away the Google faithful? Will the reported $80 million marketing campaign do the job? Can they really catch up with Google?

In short, no.

Yahoo will probably fare the worst in terms of search engine market share. Maybe that is Microsoft’s plan. A Microsoft-Yahoo partnership would still probably be the best thing for a real Google competitor.

Aside from people stopping by to give Bing a try, Google will probably remain the main search engine for most users. It helps that Firefox uses Google as the default.

ZDNet did a great article about Bing, including 10 burning questions you might have about the new “decision engine”. The two that jumped out at me are “Is Bing the right brand?” and “Will Bing be differentiated enough to woo new users?” No, and No.

We wrote before that for Microsoft to truly gain market share against Google, they would need to amaze us and come up with something completely revolutionary.

Bing needs to be a fully social media integrated interface, with a search engine built into a much larger online system. Simply rebranding and retooling MSN and Live Search will not do to compete with Google.

Maybe Microsoft is still angling for a partnership or purchase of Yahoo. I know those 850 million cell phone users that Yahoo has access to are still pretty attractive to Microsoft.

I suppose on June 3 or 4, I’ll head over to Bing.com or whatever the final URL will be and play around with Microsoft’s new toy.

Then on June 5 when I’m looking for news about Major League Baseball, I’ll head to Google and get the latest scores.

By: Zack S.

SEO for Bing: Should We Be Preparing for New Algorithms?

Friday, May 22nd, 2009

So guess what – Microsoft is making another run at the search engine industry with its latest product called Bing.

Bing – as in “Bing, and decide”.

Microsoft wants us to make sure that we aren’t confusing Bing with a regular old search engine. No, Bing is a decision engine, says Microsoft.

So where does that leave SEO with Bing? Google is famous for implementing algorithm changes that affect search engine placements – are we going to have to scramble to keep up with this new decision engine?

Yes and no.

MSN and Live Search certainly have an impact in the search engine industry, but not a huge one. Google is the clear king, and even Yahoo currently holds a large edge over Microsoft.

Microsoft has been attempting to buy Yahoo, or at least a part of it, for a while now. They made an offer of $31/share over a year ago, which CEO Jerry Yang turned down.

Yang is now gone as CEO and some of the shareholders of Yahoo (particularly Carl Icahn) are looking at their current $15/share and wondering what could have been. Icahn did end his proxy fight with Yahoo and he is now a member of the board, but it must smart a little bit knowing how much market value has vanished.

Around the same, in August 2008, Microsoft acquired the semantic search engine provider Powerset. They had a technology that attempted to understand the full meaning of the phrases people were typing into the search query.

There has been a lot of speculation that Microsoft is using Bing as a re-branding effort for its Live Search. Microsoft desperately wants and needs to sink its teeth into Google’s market share, but is simply re-branding their search engine going to do the trick?

Well now that Bing is live and we’ve had a chance to play with the new “decision engine”, I think it’s safe to say Google’s market share is probably secure.

Bing has a fun new name, a sleek-looking front page and it appears to index sites at a pretty rapid rate. It can’t hurt to pay attention to what works on Bing and what doesn’t – but don’t sacrifice your ranks on Google and Yahoo for it.

We already know that not all sites rank equally across the various search engines. Bing could turn out to be the next big search engine that we need to focus on as SEOs.

Or…

Microsoft hasn’t gotten where it is by always playing catch-up. When they see something they like, they find a way to buy it, or they do you one-better.

A re-branded Live Search is really going to have to kick up the WOW-factor to gain any market share against Google and Yahoo.

Perhaps one of these two things could be happening here.

I suspect Microsoft would still like to make Yahoo’s search engine its own. Yahoo is the only real competitor to Google, and even that is a stretch to say.

Nonetheless, attaining Yahoo’s 20-ish percent of the search engine market would help Microsoft quickly make up some ground.

Will Yahoo sell?

They very well might if they think Microsoft is coming out with something bigger and better. Why not lock in some financial gains while you can than risk losing market share to the new up and comer?

Maybe they won’t. Cuil was supposed to be the big, bad Google killer and they have flopped. But Cuil isn’t Microsoft and they don’t have the deep pockets the Redmond-based company does.

When Microsoft starts making moves like this with Bing, they may push Yahoo back into negotiations.

Granted, Microsoft isn’t about to admit this could be their plan. Admitting they were still interested in Yahoo, or even parts of Yahoo, would only drive the share price up and end up costing Microsoft more for the purchase.

On the other hand, by feigning a brand new, revitalized decision engine like Bing, Microsoft may knock Yahoo down a peg and force it into selling.

Globally, Yahoo has some 70 partnerships with mobile companies, making it the “default” search engine for roughly 850 million cell phone users. That alone would make a tasty treat for Microsoft to swallow.

Or perhaps Microsoft is looking beyond a mere search engine and it wants to one-up Google.

There’s no doubt about the future role and importance cloud computing will play in business and personal use.

Google has done quite well with its software as a service (SaaS); implementing Google Talk, Google Docs etc on its iGoogle.

Maybe Microsoft is looking for a way to move its next-generation operating system into cyberspace and Bing is simply the first step.

If Microsoft wants to create a full-blown virtual OS, complete with a built-in semantic search, a wiki, a photo/file management system, a voice and video communication system etc, they probably would enjoy some real success against Google. This is purely speculation on my part.

For now we’ll just have to make due with poking around the new Bing decision engine and tinker with our SEO efforts to see what works.

By: Zack S.