Posts Tagged ‘communication’

Are you a Homer Simpson or a Ned Flanders Marketer?

Thursday, August 13th, 2009

homer-versus-ned1

Black hat vs. white hat. Correct vs. wrong. Good vs. evil?

There are so many ways to compare types of marketers and SEOs, but for this post, we’re going with Homer Simpson vs. Ned Flanders.

The two famous cartoon characters are about as opposite as you can get while still being the same species.

Let’s take Homer’s obvious and incredible obesity… He’s fat and lazy and generally gets winded after more than 30 seconds of “exercise”.

homer simpson chair

On the other hand we have his neighbor Ned Flanders.

ned-flanders-chest1

Ned is fit, active and…Jeez the artists didn’t skimp on the pectorals did they?!

Homer represents a reactive marketer - someone without a plan or any type of forethought. This type of marketer approaches communication like the cartoon character approaches parenting: one way or another it will all figure itself out.

homer-simpson-asleep-at-work1

A Homer-marketer (HM for short) struggles to present a clear message with strong calls to action. For the HM, the messages become jumbled and it confuses the target audience and ultimately drives them away.

A Ned Flanders-marketer (NFM for short) is proactive though. They map out strategies beforehand and are prepared should crisis strike. They plan for all conceivable outcomes of their communications program and are ready to present a strong response regardless of the end result.

ned-flanders-teaching-bart-and-lisa

Audiences are presented with clear, concise messages with strong calls to action and a simple explanation of what is being offered.

Confusion is the enemy of a NFM, and that’s why they come to the table prepared (think Ned Flanders’ bomb shelter).

Moving on, let’s tackle the role of alcohol in the TV show. Homer is (likely) a burgeoning alcoholic. Flanders abstains.

An HM isn’t confident in the messages they put out there and allows depression and/or emotion to affect business marketing decisions. Homer himself makes a large number of decisions while at his favorite bar, and he’s doing it while under the wrong mindset.

homer-simpson-drooling

On the other hand, Ned Flanders completely abstains from alcohol (aside from his 1 wine spritzer and his trip with Homer to Las Vegas). He keeps a level head and approaches life like a marketer should approach communication: with enthusiasm!

When a marketer approaches their business and their audience with gusto, it helps sell the message. I have yet to meet someone who can remain über positive and make a solid pitch while drinking.

Then of course there’s the whole thing with trust. Is it easier to trust an HM who struggles with confidence in their own message, or a NFM who enthusiastically engages in conversations?

And how about the difference between approaches towards parenting?

Homer very infamously strangles his son Bart whenever the boy does something wrong or Homer become frustrated.

homerstranglesbart1

Flanders however is very doting towards his two kids, and sometimes even to Bart. He may be a bit over-bearing with his religious beliefs, but there’s never any fear of abuse.

bart-flanders

Abuse….not a good strategy to employ when you’re trying to market a product or service.

Brow-beating your clients into submission won’t leave you with happy customers. Explain your point of view, but also LISTEN to what the client is telling you.

A NFM would use tools like social media to listen and participate in conversations about the industry they’re in and the services they offer. A HM would rather shout their message from the pulpit, regardless of audience feedback.

homer-stonecutter-pulpit

(Don’t be this guy)

And finally let’s look at devotion. I’ll grant that Homer is remarkably devoted to his wife Marge. But he slacks off at work, he slacks off with household chores, and he often slacks off as a parent (though he usually pulls it together at the very end).

Ned Flanders is a quite the opposite. He’s a devout Christian and devoted church-goer, runs his own store, and routinely trims the hedges the separate his yard from Homer’s.

When it comes to marketing and SEO, remaining diligent is incredibly important. Slack off, and you might miss the changes the come about like Google Caffeine.

If you’re trying to gain new clients, or keep happy the ones that you have, you’re definitely going to want to remain active and keep expanding your knowledge and resources.

Stay devoted to your business and your clients, and you’ll see the success you’re really looking for as a marketer. Basically, be Ned Flanders, and you’ll get results!

ned-flanders

And for the record:
disclaimer

By: Zack S.

6 Ways Online Marketing is Like Marriage

Monday, July 13th, 2009

Relationship Marketing

Keeping a marriage going, or any long term emotional relationship, can be a major undertaking, full of trial and error. In that sense, a marriage isn’t unlike an online marketing approach.

While you probably don’t do “market research” on your spouse before getting married, you do hopefully spend some time getting to know them and getting a feel for what they’re about.

It’s kind of like testing the waters for a marketing push. After doing some research on the various platforms you’d like to use and the messages you want to send out, you take the plunge (tie the knot).

Taking the Plunge

But there’s plenty more that goes into a marriage that can be likened to your online marketing.

Step 1: Have completely open and fair communication.

Communicate

Just like you would with a spouse, to make an online marketing campaign flourish, you’ll need to not just be broadcasting your point of view (message), but also spend a lot of time listening and responding.

Ask yourself what people are saying about your industry and your company. What are they saying about your competitors?

Always keep your communication with your audience professional, but make it personable too.

You wouldn’t give your husband or wife a textbook answer about how your day went, and you shouldn’t with someone interested in your company.

Remember: communication isn’t a one-way street. Listen more than you preach, and you’ll do just fine.

Step 2: Build trust.

Build Trust

Trust usually starts with step number one – communication. If you say you’ll do something for client or a consumer or your spouse, stick to your word.

Relationships will not work if one party doesn’t trust the other, so handle your marketing with care. Don’t over-promise and under-deliver, or you’ll never see that consumer again.

Trust and communication go hand in hand, so with every message you publish and every response you make, be sure you’re being completely forthcoming.

Step 3: Keep it fresh.

Keep it fresh

Relationships will go stale if efforts aren’t made to inject fresh ideas and activities now and then.

The same is very true for online marketing and SEO. We know content is king, but FRESH content is even more important.

Whether you use just a website, have a blog, or use Twitter and StumbleUpon – keep your content and your online marketing fresh.

That’s wonderful that you wrote a powerful blog post, or posted a funny Tweet that got retweeted multiple times. Just like that trip you took for your honeymoon was a great experience, right?

But you don’t want years and years to pass by before you and your spouse get away together again, and you shouldn’t let weeks and weeks pass by before you freshen up your website, blog or Twitter account.

Step 4: Have patience.

Have patience

Whether you’re married or not, you probably realize that patience is a *must* to make any relationship last.

Inevitably your spouse will do something that will drive you up the wall, but if you have patience, you can bite your tongue and wait for them to stop.

Patience is important with online marketing as well. Search engine optimization experts always caution against expecting results too quickly on the SERPs because these things simply take time.

Unless you opt to pay for your Twitter followers or you’re already famous, it will take some time to build up a following. Have patience, engage the people you follow and who follow you, and the people will come.

Step 5: Acceptance from friends and family.

Acceptance

This might be a stretch, but inbound links to your site/blog are similar to your friends and family accepting your spouse.

Marriages run a lot more smoothly if your spouse has positive relationships with the other people in your life.

By the same token, getting inbound links to your content (message) is a way the community will pass judgment and recommend what you’re saying.

Links to your site are incredibly important for SEO, but they can also give you an idea of what messages you have are being digested by your audience. If list-based blog posts are what tend to get the most recognition, then perhaps that is what you should focus on!

Step 6: Common interests.

Common interests

Blah blah blah…opposites attract, right? Well I don’t think you’ll find a couple that has been married for 50 years that doesn’t have some similar interests.

There *must* be something that you mutually agree on and enjoy doing for the relationship to go any further.

For an online marketing campaign, that simply means framing your messages so that your intended audience will be receptive.

If you’re in the flower business, don’t tweet a link about how to get 1000s of followers every week and expect to boost business.

In a client/business relationship, the mutual interest should be getting your client the exposure/links/media mentions/business they’re paying you for.

Relationships, like online marketing, can be a fickle thing. One moment everything is perfect, and the next you forgot the oranges and have an upset spouse on your hands.

The same is true for online marketing. One day you’re riding high on the first page of Google for your targeted keywords, and the next Google changes their algorithms and how they calculate page rank.

Just remember to have patience, and continue to keep it fresh!

By: Zack S.

Sphinning, Digging, Stumbling and Beyond: Profit for Free Online

Monday, May 11th, 2009

Let’s start by stating the obvious: the internet has exploded the business and income potential for companies of all sizes, bloggers, design artists etc.

Blogging sites like WordPress, Blogger and Typepad have given everyone – from CEOs to stay at home moms – the ability to share thoughts and perspectives about virtually any subject. In fact, in March of 2008, some 188 million people worldwide had started a blog. I suspect that number is significantly larger today.

The rise in power of the blog and the sheer volume of communicators out there is a double-edged sword.

On the one hand, you can find opinions and information about virtually ANYTHING online. Chances are somebody somewhere knows something about what you’re looking for.

But on the other hand, if you’re trying to communicate with your audience in a constructive way, there are those 188 million+ bloggers out there all clamoring for the same audience share.

How can you rise above the mediocrity of the masses and reach the very people you want to do business with?

Enter sites like Digg, Reddit, Sphinn, StumbleUpon, Technorati and many, many more. If you’re interested in whether or not your online user name is taken on over 100 social media sites like these, I’d suggest you visit Namechk. They may clue you in to a niche social media site that you can be using too.

The communities that form these sites are remarkably good at promoting Web sites, blogs and articles of value throughout the Internet. If you’re able to write in a creative and interesting manner, you can bet these communities will share your stories, discuss your content and link to you site.

No matter what industry you work in, there is probably a niche social market for you to be using. Digg is known to share virtually any information the community likes, but sites like Sphinn are tailored specifically to their niche. Like punk rock music? Visit Buzznet. Enjoy a healthy political debate? Try Politics4all.

So how do you profit for free online? Well we all know exposure = $$ on the Internet (assuming of course you aren’t just receiving negative exposure). So if you think you can muster up some writing skills and actively create content about your industry and engage your readers, more will flock to your site.

Better still, if you submit your blog or articles to sites like Technorati, Reddit and Digg, the community will push your content for you.

The catch? Well the catch is being a thought leader in your industry and creatively sharing those thoughts. It doesn’t whether you manufacture drum kits or you run a home EBay business. Share your ideas about the latest band and what their drummer is using. Discuss EBay seller templates and creative marketing ideas you use to increase the number of bidders.

Most importantly, have some fun with it! Your knowledge about your business and your industry is your chance to reach out to people. Ask questions to your readers and respond to their comments. Comment on other Diggs. Give an interesting article a Sphinn. Become an engaged member of the online community and recognize it as an excellent way to boost your real world profits!

By: Zack S.