Archive for the ‘Blog Posts’ Category

An Internet Marketing Mistake Companies Can Learn From

Wednesday, October 21st, 2009

Major brands are beginning to jump on the social networking bandwagon, but it seems like some of them may have missed a couple of steps during the leap. While most brands can benefit from social networking sites like Twitter and Facebook, there are other elements of online marketing that companies should be taking advantage of as well.

Let’s use Pizza Hut as an example. The company recently hired a full-time tweeter to manage the social media aspects of the brand. Focusing some energy on social media is fine, but after scratching the surface of Pizza Hut’s Internet marketing campaign, it’s easy to see that they should be spending some more energy on SEO.

Pizza Hut Pie

As sales continue to drop at Pizza Hut restaurants around the U.S., the company is using social media and value menu promotions to try and get sales back up. These strategies may increase sales a bit, but the company is missing a golden opportunity to increase sales through their Web site. The Pizza Hut Web site allows customers to sign up and order food to be delivered without calling the restaurant directly. If they focused more on SEO, they’d be able to drive more potential customers to their site and get them to order.

Pizza Hut has a respectable ranking for “pizza” on Google as the second result, but they are below Domino’s. It’s when you look into some other pizza keywords that you see Pizza Hut begin to seriously struggle. One of the highest search volume keywords for pizza is “pizza coupons”, which Pizza Hut isn’t on the first page for (although Domino’s is). If Pizza Hut is promoting a value menu, it’d make sense for them to focus on “pizza coupons” as a keyword to get traffic to their site from customers who are looking for good deals on pizza.

Pizza Keyword Search Volume

Another high-volume keyword Googlers type in is “pizza restaurants.” Common sense suggests that at least some people who type in this term are looking for a pizza place to order from. Unfortunately, Pizza Hut is nowhere to be found on the first page. Papa John’s the first result and Domino’s is in the sponsored links, but Pizza Hut doesn’t show up.

The situation is the same for the term “pizza pasta”, which is searched over 100,000 times a month in the U.S., but doesn’t include Pizza Hut on the front page of Google. This keyword seems like it would be particularly important, because Pizza Hut has been promoting their pasta dishes for some time now. It seems like, if you’re promoting pizza and pasta and “pizza pasta” is a term with a high search volume, it’d be important to rank for it (Domino’s seems to think so, they can at least be found in the sponsored links).

Each of the keywords above seems like it would be be a great opportunity to increase sales for Pizza Hut in the U.S., which is exactly what the company is struggling to do lately. Getting your brand out there with social media is great, but don’t forget about the other ways to gain brand exposure and increase sales with the Internet.

SEO is a powerful tool, and if Pizza Hut wants to increase sales they’ll need to learn that soon. It looks like some of their competitors have already figured that out.

How to Find Affordable SEO Packages

Tuesday, October 6th, 2009

Affordable SEO

Search engine optimization can be a very effective way to market a business online, but it can also be expensive. With all of the different companies out there, how do you find affordable SEO packages that will work on the budget your company has? It might not be as difficult as you think, but there are some things to take into consideration to make sure you aren’t wasting money.

Don't Waste Money

Once you realize SEO is needed for your business, the first thing to find out is what kind of price range you can afford, and what is reasonable to expect. SEO companies can vary greatly in how much they’ll charge you, and it’s important to know what you’re spending before you decide to go with a company. Don’t assume you know what a company is going to charge you, make sure they let you know up front.

Another important area to look into is what they can offer your company. Are they going to promote your site through social media? Will they perform on-page optimization? link-building? There are many ways to optimize and promote and website, and it’s good to know how they plan to promote your company. Some companies give SEO a bad name by taking a client’s money and running without doing any work. SEOs that have examples or a demo to show you are more likely to do useful things that can benefit your company.

Website ROI

We offer a variety of different packages to our clients, and can meet the budget of almost any small business trying to find a way to be more successful online. We perform a variety of different tasks to make sure out clients get the results they’re looking for. If you’re interested in purchasing an SEO package, make sure to check us out.

Bing Visual Search vs. Google Fast Flip

Wednesday, September 16th, 2009

Google Microsoft Cartoon

Whenever a major company introduces a product that could possibly compete with Google, you can bet Google’s going to make sure you hear about something interesting they’re working on as well.

It happened when Microsoft first announced Bing and Google made sure you knew Wave was in the works, and it happened again this week when Bing’s Visual Search was announced and Google brought up their Fast Flip news search.

Google Fast Flip

It seems like Google looks through everything they’re working on, they find the product most similar to what their competitor just released, and talk about it as soon as possible.

Visual Search and Fast Flip look very similar on first glance, but when you look a little deeper, they’re pretty different. When you first look at the two Web sites, they’re both a page full of images that you can click on to get more information, but the similarities stop there.

Fast Flip provides screen caps of articles on Web sites Google’s partners have released. Google already provides ways to introduce readers to news content, but they’re trying to make the experience more visual and magazine-like.

Bing's Visual Search

Bing’s Visual Search is much different. Bing isn’t trying to provide articles on partnered sites in a new way, instead it looks like they are trying to fill a need in search that no one has been successful doing yet. The Visual Search looks like it’s attempting to allow people to find things they’re looking for without knowing what the things are called.

If you’ve ever had something pictured in your head, knew what it looked like, but had no idea what the thing was called, Bing’s Visual Search might be the answer for that particular problem. Instead of having to type in words to find what you’re looking for, you’ll be able to click through images and have a search engine figure out what you’re looking for.

While Fast Flip feels like a novelty that doesn’t provide much value to a user, the Visual Search Bing is working on looks like it has real potential, and it needs to.

It’s good to see Bing coming out with new additions to the search engine, but it still has a long way to go before it’s a real competitor with Google. The Yahoo partnership and Visual Search are a good start, and they’ll need to keep it up to compete.

Bing Starting to Slow Down

Tuesday, September 1st, 2009

microsoft-google-yahoo

Disclosure #1: I love the fact that Bing and Yahoo are going to merge their search efforts. It’s been long needed for a real competitor to emerge against Google.

Disclosure #2: I’m an avid and faithful Google user.

With all due respect to Shane O’Neill (I’m a fan of CIO.com), I completely disagree with his article “3 Reasons Google Should Fear Microsoft-Yahoo Partnership”.

In fact, I’m very tired of hearing about Bing’s challenge to Google – it just isn’t there. Yet, anyway.

Yes – if the Microsoft-Yahoo deal passes anti-trust regulators, Microsoft will hold a currently estimated 28 percent of the US search market.

us-search-engine-market-share

But as I’ve said before, the internet is global. Search is global. While Bing holds an okay 8.22 percent of the US search engine market (as of September 1, 2009), Microsoft only owns 3.09 percent globally.

Perhaps most importantly, both of those figures are DOWN from their August readings: 9.64 percent and 3.58 percent, respectively.

hanging-from-a-cliff

Should the Microsoft-Yahoo deal go through, the combined pair will own a whopping (drum roll please) 7.91 percent of the global search engine market.

That’s assuming today’s numbers hold over the course of the next year until the deal can be decided upon.

Mr. O’Neill points out that Microsoft has deep pockets and a strong commitment to the search industry. And Google is what, barely scrapping by?

The last time I checked, Google is a $144 billion company. Sure, smaller than Microsoft ($213 billion), but fully dedicated to innovation in the search industry.

And those deep pockets of Microsoft’s? The reported $100 million spent on advertising in the US? Bing’s market share in the US is nearly flat since June. Since they started spending.

To the idea that Google doesn’t market itself, so it needs to worry about Bing doing all the marketing??

Mr. O’Neill wisely points out that when your company name is a worldwide verb, the need for advertising isn’t as strong. Great point.

When I search for something online, I “Google” it. When I tell someone to look up a statistic or to search for a story I read two months ago, I say “Google” it. I have yet to hear anyone say “just Bing it”, unless they’re specifically talking about Bing.

Have those Bing ads really changed perceptions? That $100 million was spent in the US, and yet the market share is flat. What did Bing change?

I tried using Bing the other day – looking for the latest information about the tragic DJ Am death. Guess what? You can’t search by a time frame on Bing like you can with Google.

I love that I can look at recent results, results within the past 24 hours, and results within the past week on Google. Not so much on Bing.

broken-clock

Perception is reality… and my perception is that Google offers a much greater search value.

And O’Neill’s final bullet point is that Google relies too heavily on search for revenue.

Okay?

According to a 2008 JPMorgan report, global search revenue is expected to reach $60 billion by 2011…

…of which Google currently controls 89.86 percent. My math skills aren’t what they used to be, but that works out to just under $54 billion. Not exactly small potatoes, and just fractionally below all of Microsoft’s reported $60 billion 2008 revenue.

So if I’m so adamant that Bing isn’t a true contender and competitor to Google, why do I like the merger proposal? I like it because it means Google will (hopefully) work hard to keep innovating. I’m looking forward to Wave, and I’m looking forward to what Google will come out with in the future.

By: Zack S.

Your Catch-22: Spending Time on Social Media versus Managing Business

Friday, August 28th, 2009

Does social media threaten to take over your life? Are you feeling swamped with trending topics, Facebook updates, Meebo chats, LinkedIn discussions, YouTube video editing, replying to @ replies, catching up on your RSS feeds, uploading to Flickr… you get my point.

Heck – social media is filled to the brim with stories and analysis about social media!

That being said, social media is an undeniably valuable business resource. Online communities are now virtual water coolers where word of mouth advertising blossoms. It’s very important that you’re message is being shared amongst these communities.

water-cooler-gossip

Are they talking your business?



But you also have a business to manage. I was terribly disappointed to find so few of the “top 25 communicators” on Twitter, but I also understand they are handling the actual business side of things too.

A small business owner may (or may not) have more time to devote to growing the business. They may not have the board meetings/interviews/revenue guidance meetings/etc that a big-shot CMO does, and so they may have more time to spend DM-ing potential clients on Twitter.

On the other hand, we have experienced social media users on Twitter, LinkedIn and Facebook who absolutely dominate the conversation (not necessarily in a bad way). Some of the most interesting people I follow on Twitter are willing to openly admit they are in-between jobs at the moment.

Maybe it’s because of the recession. Maybe it’s their choice. But the point is that they have the TIME to pursue it.

So where is the happy medium? Either you’re too busy running your business to grow it, or you don’t have a business to run, and have plenty of free time to promote yourself….

hammock-free-time

Pictured: Free Time



Your answer is to choose your battles. Depending on your business, you SHOULD be uploading unique media to sites like YouTube, Flickr, Vimeo, your Facebook Fan Page etc, but does it need to be you? It sounds like a great job for a college intern to me.

college-intern



But where it does need to be you is when you have real communication with your audience. If you’re going to be on Twitter, then it needs to be YOUR voice.

The great thing about Twitter is that it doesn’t require an extreme amount of time. You can respond to a customer inquiry via Twitter on your mobile device in under a minute while riding in the elevator.

Social media can take over your life, but it doesn’t have to. Just be sure you aren’t ignoring it entirely!

Social Media SEO: Using Engagement to Top the SERPs

Tuesday, August 25th, 2009

Social media is all the rage these days, with the debate on-going whether even CEOs should or should not use social media sites.

One thing is certain though: a presence within social media is a must for companies.

Using this presence to improve your SEO and boost your SERPs is another matter. Merely being an active Digg and Twitter user will not give you a first page placement on Google – but it can help.

Links are the main currency on the Web, and if you really want to see results on Google, Yahoo and Bing, you’ll need to build links to your site.

So how do you do that using social media? You engage.

social-media-starfish
Credit: DBarefoot

Believe it or not, the real strength with social media is the ability of a company to create an easily approachable identity. *Gasp! This means listening to what’s being said about your company and your industry – and even participating in the conversation.

Share your knowledge and understanding of your industry with your online community – whether it’s Twitter, Sphinn or Facebook (or all 3!) Providing quality information will lead to more conversations about your company, and more links leading to your site/blog.

Try sharing content that isn’t yours. Link love can be a reciprocal thing online. I personally don’t believe in swapping links or link buying, but that’s another discussion. Linking to a great blog article on another site will at least get the author’s attention and probably a visit to your site. I think that genuine links are of most value…when the reader believes there is significance to what you’re saying.

links

Accessibility is often the topic of debate in our office. Understand who your audience is. We could write about advanced HTML programming theory and the role its structure can play in SEO, but that would likely turn away many readers.

Unless you’re writing for industry insiders, remember that jargon is not your friend. Readers like learning (that’s why they’re reading), but they don’t like feeling in over their heads.

Have you heard of Squidoo? It’s a publishing platform and will let you create “lenses” about a particular topic. You’ll be able to share your knowledge and expertise and…. Yup – link to your homepage.

There are plenty of (good) ways to use social media to improve your link building, and consequently improve your SEO. What’s important is that you are doing it. You may just be a small to medium-sized business owner, but you need a voice in the conversation that is already going on.

By: Zack S.

Google at 283 Million Searches per Day in July 2009

Friday, August 21st, 2009

Total U.S. searches dipped again in July, with Google retaining the bulk of the queries.

According to the most recent comScore report, total searches in the US were nearly 13.6 billion, and Google accounted for 64.7 percent of those. That means that Google averaged 283 million searches per day throughout July 2009.

Those numbers are down slightly from June.

By comparison, Yahoo averaged 84.5 million searches per day and Bing averaged 38.9 billion searches per day (Bing being part of “Microsoft site”).

The summer months are usually lighter search months, comScore said. What will be very interesting to see is the impact (if any) Google Wave will have on the U.S. search industry.

By: Zack S.

Affordable SEO Firm: Discovering the Reality Between Quality and Cost

Friday, August 21st, 2009

money-balancing-scales

Here’s an unsurprising news flash: top-shelf online marketing consultation can cost a bundle.

Many small business owners are often startled when they’re looking for an affordable SEO firm and find that services can run into five figures.

Can SEO firms really justify charging $10,000 for a Web site consultation?

Like many things in life, you get what you pay for with online marketing. Sure, you can start a pay-per-click campaign with Google Adwords with just a couple hundred dollars, but you won’t be able to afford many competitive keywords for very long.

You absolutely can hire an SEO consultant for $499 and receive some tips about how to improve your ranking – but will that $499 really improve your business exposure?

As a small business owner, what you’re really looking for is the most bang for your buck – the best return on your advertising investment.

maximum-seo-roi

Your first step is deciding which type of online marketing you wish to do. You can choose to do it yourself, or find a professional online marketer to do the work for you.

SEOmoz did a great article a while back that broke down average cost ranges for a variety of services. A small business owner might be stunned to see a 1-day SEO training seminar run upwards of $12,000.

Meanwhile, even low end website design, development and marketing can cost $5,000, the SEOmoz article says.

So how do you strike the balance? How do you find a mixture of quality online marketing work and something that fits within your budget?

At USASEOPros we offer a number of different sized SEO packages with services starting as low as $125 an hour. Our keyword packages range from large to small, with something to fit every business owner’s budget.

And quality? Well we work hard to put our clients on the first page of organic search results across many search engines, including Google, Bing and Yahoo (which now shares Bing’s search results). As you can see below, we are quite successful.

Affordable and Effective SEO Firm

You can compare the cost of advertising across a number of mediums. But you won’t find the results and the return on your investment like you’ll see with search engine optimization.

I’m reminded of the story about a plumber who charged a customer $500 for simply tightening a bolt. When the customer asked why it was so expensive to simply use a wrench to turn a bolt, the plumber replied the cost was knowing which bolt to turn.

Finding Education for SEO and Online Marketing

Tuesday, August 18th, 2009

degree-and-tassle

The rising cost of higher education coupled with an incredibly competitive job market means knowledge and experience is more important than ever.

But in the internet world – the world of search engine algorithms, trending topics and the blogosphere – things change very, very quickly.

Trying to get an education in online marketing or search engine optimization (at least in the traditional, college or university sense) is nearly pointless. By the time you’ve finished your degree, everything will have changed.

studying-hard

Heck, by the time you finish up a semester, everything you thought you knew about meta-keywords and dynamic link generation can have changed.

The idea for this blog post came from a great article posted back in May 2008. Titled “Top 5 College Majors for Internet Marketers”, author Gyutae Park talks about the lack of university support for internet marketing degrees – largely due to the fast changing nature of the industry.

Park picks five college degrees someone could look into if they’re interested in online marketing, and he’s spot on.

- Computer Science/Programming
- Business/Marketing
- Engineering/Math
- Writing
- Design

That set of degrees is really a highlight of what is needed to do solid SEO and online marketing – but who’s going to get all 5 degrees? SEO needs as much an eye for aesthetics and design as it does for proper canonicalization.

pagerank

I think many SEOs have felt their way through the emerging industry without any sort of formal education (with the exception of Matt Cutts’ videos, and events like SES and SMX).

The landscape may be changing though, as more and more universities are creating courses that target online marketing.

marketing-strategy

For example, Harvard now offers a course called Internet Marketing Strategies (MGMT E-6620) that focuses on “role of internet marketing in the overall marketing strategy of the organization as well as the need for careful integration between strategies executed in cyberspace and in the physical world.”

Similarly, the University of Southern California offers a couple of courses (MKT 425 and MKT 556) which target online marketing specifically.

And in our own backyard, the University of Nevada Las Vegas offers JOUR 333 – Interactive Media Design, and JOUR 450 – Media Technologies and Society. The latter focuses on the evolution of and “impact of computer technology and prospects for the future of mass communication technology”.

So we’re starting to see higher education chasing down emerging technologies and industry, but I think it will always be a catch-up game.

My advice to someone interested in search engine optimization and/or online marketing would be to get a degree in computer science and a minor in marketing. Writing is a must-have skill, and that will need to be picked up along the way, but I would argue it’s easier to learn on the fly than complex Web site programming.

Not all colleges and universities are going to offer all programs, and USC might not have the equivalent of UNLV’s JOUR 450. But you can make up for it with regular visits to industry leading events like the Search Marketing Expo (coming up in October in New York City).

**Update: After writing this post I came across this great list of case studies of social media in the classroom. Although not exactly SEO or online marketing, it’s good to see SM infiltrating education!

By: Zack S.

Are you a Homer Simpson or a Ned Flanders Marketer?

Thursday, August 13th, 2009

homer-versus-ned1

Black hat vs. white hat. Correct vs. wrong. Good vs. evil?

There are so many ways to compare types of marketers and SEOs, but for this post, we’re going with Homer Simpson vs. Ned Flanders.

The two famous cartoon characters are about as opposite as you can get while still being the same species.

Let’s take Homer’s obvious and incredible obesity… He’s fat and lazy and generally gets winded after more than 30 seconds of “exercise”.

homer simpson chair

On the other hand we have his neighbor Ned Flanders.

ned-flanders-chest1

Ned is fit, active and…Jeez the artists didn’t skimp on the pectorals did they?!

Homer represents a reactive marketer - someone without a plan or any type of forethought. This type of marketer approaches communication like the cartoon character approaches parenting: one way or another it will all figure itself out.

homer-simpson-asleep-at-work1

A Homer-marketer (HM for short) struggles to present a clear message with strong calls to action. For the HM, the messages become jumbled and it confuses the target audience and ultimately drives them away.

A Ned Flanders-marketer (NFM for short) is proactive though. They map out strategies beforehand and are prepared should crisis strike. They plan for all conceivable outcomes of their communications program and are ready to present a strong response regardless of the end result.

ned-flanders-teaching-bart-and-lisa

Audiences are presented with clear, concise messages with strong calls to action and a simple explanation of what is being offered.

Confusion is the enemy of a NFM, and that’s why they come to the table prepared (think Ned Flanders’ bomb shelter).

Moving on, let’s tackle the role of alcohol in the TV show. Homer is (likely) a burgeoning alcoholic. Flanders abstains.

An HM isn’t confident in the messages they put out there and allows depression and/or emotion to affect business marketing decisions. Homer himself makes a large number of decisions while at his favorite bar, and he’s doing it while under the wrong mindset.

homer-simpson-drooling

On the other hand, Ned Flanders completely abstains from alcohol (aside from his 1 wine spritzer and his trip with Homer to Las Vegas). He keeps a level head and approaches life like a marketer should approach communication: with enthusiasm!

When a marketer approaches their business and their audience with gusto, it helps sell the message. I have yet to meet someone who can remain über positive and make a solid pitch while drinking.

Then of course there’s the whole thing with trust. Is it easier to trust an HM who struggles with confidence in their own message, or a NFM who enthusiastically engages in conversations?

And how about the difference between approaches towards parenting?

Homer very infamously strangles his son Bart whenever the boy does something wrong or Homer become frustrated.

homerstranglesbart1

Flanders however is very doting towards his two kids, and sometimes even to Bart. He may be a bit over-bearing with his religious beliefs, but there’s never any fear of abuse.

bart-flanders

Abuse….not a good strategy to employ when you’re trying to market a product or service.

Brow-beating your clients into submission won’t leave you with happy customers. Explain your point of view, but also LISTEN to what the client is telling you.

A NFM would use tools like social media to listen and participate in conversations about the industry they’re in and the services they offer. A HM would rather shout their message from the pulpit, regardless of audience feedback.

homer-stonecutter-pulpit

(Don’t be this guy)

And finally let’s look at devotion. I’ll grant that Homer is remarkably devoted to his wife Marge. But he slacks off at work, he slacks off with household chores, and he often slacks off as a parent (though he usually pulls it together at the very end).

Ned Flanders is a quite the opposite. He’s a devout Christian and devoted church-goer, runs his own store, and routinely trims the hedges the separate his yard from Homer’s.

When it comes to marketing and SEO, remaining diligent is incredibly important. Slack off, and you might miss the changes the come about like Google Caffeine.

If you’re trying to gain new clients, or keep happy the ones that you have, you’re definitely going to want to remain active and keep expanding your knowledge and resources.

Stay devoted to your business and your clients, and you’ll see the success you’re really looking for as a marketer. Basically, be Ned Flanders, and you’ll get results!

ned-flanders

And for the record:
disclaimer

By: Zack S.